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Refund Policy

Effective November 10, 2026

In short

  • Try QuoteForge free for 3 days. No card is needed, so there's nothing to refund or cancel if you don't continue.
  • Paid plans are billed monthly in advance. You can cancel any time; your plan stays active until the end of the month you've paid for, and you won't be charged again.
  • We don't refund partial months.
  • If we charged you by mistake, we always refund it in full.

Cancelling

An admin of your workspace can cancel at any time under Settings → Billing → Manage billing. Cancelling takes a few clicks and doesn't require contacting us. Your data stays available until the paid period ends; after that, new RFQs and AI analyses pause, and you can still view and export your information.

Changing plans

Plan changes apply right away. If you move to a cheaper plan, the unused part of your current month is credited to your next invoice; if you move to a more expensive plan, the difference is added to it. These adjustments are worked out by our payment processor, Stripe, to the day.

When we refund

  • you were charged twice, charged after cancelling, or charged the wrong amount;
  • a serious problem on our side kept the Service unavailable for a long period during a month you paid for;
  • a refund is required by the consumer laws that apply to you.

Email support@quoteforgeusa.com within 60 days of the charge with your workspace name and the date of the charge. Approved refunds go back to the original payment method, usually within 5–10 business days.

Questions

This policy is part of our Terms of Service. If anything is unclear, contact us at support@quoteforgeusa.com or 3602 Hewitt St, Greensboro, NC 27407, United States.

Questions? Email support@quoteforgeusa.com or write to Walter Christmas, 3602 Hewitt St, Greensboro, NC 27407, United States. See also our Terms of Service, Privacy Policy, Refund Policy and Cookie Policy.